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Return & Exchange

Thank you for shopping at Chicstyleshop.

If you are not entirely satisfied with your purchase, we're here to help.

Exchange or Return for a Refund

The products can be returned within 14 days after they have been received. A new product may be exchanged for another product or returned for a refund.

To be eligible, please make sure that

-The product is in its original packaging

-The product isn't used or damaged

Products that do not meet these criteria will not be considered for return.

To return the products,Ā please email us at service@chicstyleshop.com. After you receive confirmation from our customer service, please send the product back to us and email us the shipping method and the tracking No. of the returning parcel; we will deal with the product exchange or refund after we get your returningĀ parcel.

Purchase Not Eligible for Return:
-Swimwear is not eligible for return or exchange.
-Swimwear can only be returned/exchanged if it is defective/damaged or wrong item.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Order Cancellation

We offer full refund if the order is cancelled within 24 hours of your purchase. You should email us at service@chicstyleshop.com once you decide to cancel the order. For orders cancelled after 24 hours of purchase but have not been shipped, we will offer partial refund after charging a 15% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.